The role of municipal authorities in managing the quality of services in the field of physical culture and sports
https://doi.org/10.21869/2223-1552-2025-15-6-211-222
Abstract
Relevance. Physical culture and sports are important components of modern human life, without which it is impossible to achieve health. Currently, a lot of attention is being paid to issues related to the involvement of the population in sports events. However, the solution to existing problems is possible only if the opinions of citizens themselves and their ideas about the quality of services provided in this area are taken into account. Also, the formation of an active lifestyle of the population is an important task of the municipal government.
The purpose of the study was to analyze the satisfaction of the population of Kursk with the quality of services provided in the field of physical culture and sports and to understand the role of the social mechanism in solving existing problems.
Objectives: to study existing scientific developments in the field of population involvement in physical education and sports, on the impact of sports on value orientations; to study the attitude of the population to the sports infrastructure available in the city of Kursk; to propose a social mechanism aimed at regulating interaction with the population in order to form sports-oriented behavior.
The methodology included: firstly, the analysis and scientific interpretation of existing approaches to the problem of population involvement in physical culture and sports activities; secondly, the organization and conduct of a sociological study by online survey among the population of the city of Kursk (N=900).
Results. Based on the theoretical generalization of the approaches available in the scientific literature to the problem of involving the population in measures to promote a healthy lifestyle, the necessity of improving municipal policy in the field of physical culture and sports is substantiated. The level of satisfaction of the population with the quality of physical culture and sports services provided in the city of Kursk has been determined, and it has been revealed that, in the opinion of the population, the city is characterized by a number of infrastructural physical culture and sports deficits.
Conclusions. The necessity of developing a social mechanism for ensuring interaction in the "populationgovernment-business-NGO" system, which can be implemented based on the technology of interdepartmental interaction and the principle of a subject-subject approach, is substantiated.
About the Authors
S. A. KotlyarovRussian Federation
Sergey A. Kotlyarov, Advisor to the CEO
14 Chelyuskintsev Str., Kursk 305004
P. Sh. Shikhgafizov
Russian Federation
Pirmagomed Sh. Shikhgafizov, Candidate of Sciences (Sociology), Associate Professor, Associate Professor at the Department of Sociology
49/2 Leningradsky Ave., Moscow 125167
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Supplementary files
Review
For citations:
Kotlyarov S.A., Shikhgafizov P.Sh. The role of municipal authorities in managing the quality of services in the field of physical culture and sports. Proceedings of the Southwest State University. Series: Economics. Sociology. Management. 2025;15(6):211-222. (In Russ.) https://doi.org/10.21869/2223-1552-2025-15-6-211-222
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