The Defining Importance of Catering in the Reformation of the Restaurant Industry
https://doi.org/10.21869/2223-1552-2022-12-1-127-136
Abstract
The relevance of studying of the field of public catering has never been in doubt, since this type of activity is directly related to the most important human need – the need for food, and the state of this market is closely related to the level of development of the economy of the regions and the state as a whole and reflects the satisfaction of the needs of society and the individual. The restaurant industry in the form in which we perceive it today has been formed for centuries. In the XII century, the first restaurants appeared in China, when the cities of Kaifeng and Hangzhou had a population density of more than a million inhabitants each. One of the prerequisites for the emergence of restaurant enterprises was the rejection of local cuisine by merchants who established trade relations between cities. This implies the principle of business – you need to offer what they want to buy. The sphere of service provision in the XXI century is undergoing a reformation in terms of permissiveness, everyone can get what he wants, whenever and wherever. The Reformation did not ignore the structure of public catering. The reformation of the restaurant business is a global trend that allows us to transform qualitatively new systems of providing food services. Consumers are increasingly paying attention to the" universality of service", including the organization of food services that are not tied to the place of production, but meet the needs of the consumer. Such a cluster of services includes catering. Catering as a way of providing food services is gaining more and more popularity among marketing tools for promoting a restaurant product. The analysis of catering in a broad sense allows us to identify its role in the development of the restaurant industry.
The purpose of the article is to identify the features of catering in the system of providing restaurant services
Оbjectives. The set goal predetermined the formulation of the following objectives: study of the theoretical foundations of catering; study of the catering division into departments, structures; study of the catering product design system.
Methodology. To analyze the works of domestic specialists who covered different aspects of restaurant services, the author relied on such methods as statistical and economic analysis, comparative assessment, cause-and-effect analysis.
Results. The article considers catering as a phenomenon of the restaurant business. The features of catering, the theoretical foundations and divisions of catering are also revealed. Special attention is paid to the catering product design system.
Conclusions. The inattention of managers in the restaurant industry has led to a decline in profits from the restaurant product. To create a competent business strategy, it is necessary to take into account all possible outcomes of events and resort to universal tools to increase the attractiveness of a restaurant product.
About the Authors
V. V. VolobuevRussian Federation
Vitalii V. Volobuev - Lecturer of the Department of History and Sociocultural Service,
50 Let Oktyabrya str. 94, Kursk 305040
A. S. Tretyak
Russian Federation
Anna S. Tretyak - Associate Professor of the Department of History and Socio-Cultural
Service,
50 Let Oktyabrya str. 94, Kursk 305040
References
1. Volobuev V. V., Tretyak A. S. [Catering industry as an innovative direction of the restaurant business development in Kursk in the conditions of the coronavirus pandemic]. Turisticheskij, gostinichnyj i restorannyj biznes: innovacii i trendy. Materialy regional'noj nauchno-prakticheskoj konferencii [Tourist, hotel and restaurant business: innovations and trends. Materials of the regional scientific and practical conference]. Kursk, Southwest State University Publ., 2020, pp. 34-40. (In Russ.)
2. Voronkova A. A., Aleksushin G. V. Kejtering kak perspektiva vyzhivaniya restorannyh predpriyatij v usloviyah pandemii [Catering as a perspective for the survival of restaurant enterprises in a pandemic]. Modern Science, 2021, no. 3-2, pp. 49-52.
3. Akulich M. Osnovnye aspekty i marketing [Catering. Basic aspects and marketing]. Moscow, Publishing Solutions, 2016. 808 p.
4. Edosh J. Kejtering. Kak nachat' i uspeshno vesti vyezdnoj restorannyj biznes [Catering How to start and successfully conduct an outbound restaurant business]. Moscow, Alpina Business Books Publ., 2006. 238 p.
5. Kucher L. S., Shkuratova L. M., Efimov S. L., Golubeva T. N. Restorannyj biznes v Rossii: tekhnologiya uspekha [Restaurant business in Russia: technology of success]. Moscow, Translit Publ, 2007. 269 p.
6. Pogodin K. S. Kejtering. Prakticheskoe rukovodstvo dlya vladel'cev i upravlyayushchih [Catering. Practical guide for owners and managers]. Moscow, Restaurant Vedomosti Publ, 2013. 653 p.
7. Pogodin K. S. Restoran vyezdnogo obsluzhivaniya (kejtering) [Exit service restaurant (catering)]. Moscow, Peter Publ., 2018. 240 p.
8. Tkalich A. I. Konsaltingovyj servis [Consulting service]. Moscow, Alfa-M, Infra-M Publ., 2012. 208 p.
9. Fedtsov V. G. Kul'tura restorannogo servisa [Culture of restaurant service]. 7th ed. Moscow, Dashkov and Co Publ., 2019. 248 p.
10. Fedtsov V. G. Kul'tura gostinichno-turistskogo servisa [Culture of hotel and tourist service]. Moscow, Phoenix Publ., 2014. 715 p.
11. Fedtsov V. G. Kul'tura servisa [Culture of service]. Moscow, Prior Publ., 2013. 208 p.
12. Volobuev V. V. [Loyalty strategy: innovative development in the restaurant industry]. Turisticheskij, gostinichnyj i restorannyj biznes: innovacii i trendy. Materialy regional'noj nauchno-prakticheskoj konferencii [Tourist, hotel and restaurant business: innovations and trends. Materials of the regional scientific and practical conference]. Kursk, Southwest State University Publ., 2019, pp. 186-189. (In Russ.)
13. Mill R. K. Upravlenie restoranom [Restaurant management]; ed. by G. A. Klebche. 3rd ed. Moscow, Unity Publ., 2015. 536 p.
14. Bashin Yu. B. Kejtering [Catering]. Moscow, University textbook Publ., 2017. 832 p.
15. Pogodin K. S. Kejtering. 20 let v Rossii. Istorii uspekha [Catering. 20 years in Russia. Success stories]. Moscow, Alpina Publisher, 2014. 590 p.
16. Aleksushin G. V., Pushkina D. P. [Features of service in catering]. Rossiiskaya nauka: aktual'nye issledovaniya razrabotki. Sbornik nauchnyh statej X Vserossijskoj nauchno-prakticheskoj konferencii [Russian Science: current research and development. Collection of scientific articles of the X All-Russian scientific and practical conference]. Samara, 2020, pp. 5-10. (In Russ.)
17. Aleksushin G. V., Yudina V. S. Podgotovka pomeshcheniya dlya ispol'zovaniya v nem kejteringa [Preparation of the premises for the use of catering in it]. Ustojchivoe razvitie nauki i obrazovaniya = Sustainable Development of Science and Education, 2020, no. 10(49), pp. 72‒75.
18. Mattel B. Kejtering. Rukovodstvo po effektivnomu upravleniyu biznesom [Catering. Guide to effective business management]. Moscow, BBPG Publ., 2018. 823 p.
19. Saak A. E., Pshenichnykh Yu. A. Menedzhment v social'no-kul'turnom servise i turizme [Pshenichnykh Management in socio-cultural service and tourism]. Moscow, Piter Publ., 2017. 512 p.
20. Kharitonova Yu. A., Klimova T. B. Sovremennoe sostoyanie i tendencii razvitiya kejteringa v Rossijskoj Federacii [The current state and trends in the development of catering in the Russian Federation]. Nauchnyj rezul'tat. Tekhnologii biznesa i servisa = Scientific Result. Technologies of Business and Service, 2020, vol. 6, no. 4, pp. 52-61. https://doi.org/ 10.18413/2408-9346-2020-6-4-0-6
Review
For citations:
Volobuev V.V., Tretyak A.S. The Defining Importance of Catering in the Reformation of the Restaurant Industry. Proceedings of the Southwest State University. Series: Economics. Sociology. Management. 2022;12(1):127-136. (In Russ.) https://doi.org/10.21869/2223-1552-2022-12-1-127-136