ntercultural Competence is the Basis for the Development of Trust in International Business
https://doi.org/10.21869/2223-1552-2023-13-1-238-248
Abstract
The relevance is due to the need to develop a modern approach to the formation of intercultural competencies of managers in the context of deepening the multicultural diversity of the international business environment. Historical changes in the political, strategic, economic and trade relations of Russia with Western countries need theoretical and practical understanding from the point of view of the need to train future specialists to work with foreign partners.
The purpose is to analyze and critically rethink foreign models of intercultural competence.
Objectives: to study three key competency models (the Dirdorff pyramid model, the ICOPROMO model and the Phipps model), as well as to substantiate the special role of trust in the model of communicative competence.
Methodology. The author relies on general scientific research methods – analysis, synthesis and comparison, and also develops a comparative approach to the analysis of the models of intercultural competence under consideration.
Results. The article substantiates the position that the Deardorff pyramid model, the ICOPROMO model and the Phipps model are focused on removing contradictions in the intercultural communication of representatives of Western and non-Western cultures. This is achieved by learning English, as well as comparing norms, values and patterns of Western and non-Western socio-cultural systems. At the same time, the "symbolic capital" accumulated by an individual in the process of training and experience of interaction with representatives of "foreign" cultures will contribute to his more successful interaction in the conditions of globalization of the labor market and internationalization of the world economy.
Conclusions. Intercultural competence is presented as a complex of cognitive-cognitive, emotional-sensory and motivational-behavioral skills that contribute to achieving more effective communication with representatives of other cultures. The article substantiates the conclusion that as a result of mastering intercultural competencies, the manager will be able to reach the socio-psychological and cultural-educational level of professional development, contributing to the development of more trusting relationships with foreign partners. The necessity of developing a scientific discussion on modeling a modern approach to the development of intercultural competence is noted.
About the Author
Y. P. TenRussian Federation
Yulia P. Ten, Dr. of Sci. (Philosophy), Associate Professor, Professor of the Department of Management and Innovations
49 Leningradsky Ave., Moscow 125167
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Review
For citations:
Ten Y.P. ntercultural Competence is the Basis for the Development of Trust in International Business. Proceedings of the Southwest State University. Series: Economics. Sociology. Management. 2023;13(1):238-248. (In Russ.) https://doi.org/10.21869/2223-1552-2023-13-1-238-248